PART ONE: KICKOFF DAY, ONLINE ACCESS & BRIEFING OF ECOMCONNECT.ORG
Module#1
5:30pm to 6:30pm
Virtual, Kickoff Day, All
Understanding Customers
- Focus on the right customers
Module#2
5:30pm to 6:15pm
Virtual, All
Understanding Customers
- Selling on the right online channels
Module#3
5:30pm to 6:15pm
Virtual, All
Attracting Customers
- Help customers find you (keywords)
Module#4
5:30pm to 6:15pm
Virtual, All
Attracting Customers
- Develop your promotion strategy
Module#5
5:30pm to 6:30pm
Virtual, All
Closing the Purchase
- Develop a profitable pricing strategy,
- Convert visitors into customers (product presentation and customer care)
Module#6
5:30pm to 6:15pm
Virtual, All
Closing the Purchase
- Develop trust in the online sales process,
- Maximize the ticket (cross-selling & upselling)
Module#7
5:30pm to 6:15pm
Virtual, All
Fostering Customer Relationships
- Meet customer expectations (inventory management, packaging, delivery)
Module#8
5:30pm to 6:15pm
Virtual, All
Fostering Customer Relationships
- Keep your customers coming back (customer loyalty and repeat business)
Bonus Module!
5:30pm to 6:15pm
Virtual, All
Creating your Digital Booth on Marketplace
- Uploading your business information and digital asset to Marketplace, PocketExpo and CRM Platform
- Overview of Trademark & Requirements
- Overview of Incoterms
PART TWO: FACE-TO-FACE INSTRUCTOR-LED WORKSHOP, PRODUCT PITCH & GRADUATION
PART THREE: ONE-TO-ONE BUSINESS ACCOUNTABILITY COACHING
For MSMEs who have completed the export-readiness requirements will have an additional 4 session, 30-mins per week of one-to-one coaching from Coach Jem and PhilExport Capacity-Building Team, starting August 24th to 30th.